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We know in mperfumeshop that you can change your mind, then most items (excluding cosmetics items and items from special offers and sales) can be returned within a 15 days period, which starts from the day after you receive your order. You´ll need to write us regarding any returns.
* Non-refundable items due to health and hygiene purposes – Skin Care products, body care products, makeup and other cosmetics.
* We do not allow exchanges or refunds for any products which you have an allergic reaction to.
Please email us at firstname.lastname@example.org subject as return and we will get back to you within 24 hours to process your return. Shipping cost will be paid by customer.
All returned items need to be in its original packaging and must be unused. In case the returned item is open and used, we may charge a restocking fee.
Your money will be refunded within 14 business days after we receive your package.
If you find products in your order damaged, or dysfunctional please contact us immediately at email: email@example.com
In case you find products in your order damaged, or dysfunctional you have 15 days period to return these products and get refund or replacement. This period starts from the day after you receive your order. You´ll need to write us regarding any damage, or dysfunctional and we may require photographical evidence to support claims for damages.